When you buy from sHeAngels.com, you get a commitment from everybody here to make sure you are happy with your order. Our return policy is easy, you like the merchandise you received or you return it in the same condition for a replacement, exchange or for a credit.
1. Free Shipping & No Sales Tax!
At sHeAngels.com, all orders over $99 are shipped free to the continental US and you pay NO sales tax unless your order is being shipped to the state of New York (sorry).
2. Reputable
We have been in business for over 5 years and are growing rapidly by adding new products everyday.
3. Privacy
We respect your privacy. We do not sell our customer information to any other company. We do not send out junk mails or email spams to our customers.
4. Secure Transaction
We utilize Secure Sockets Layer (SSL) encryption protocol. SSL protects customer information such as credit card numbers, names, and addresses during the exchange between your computer and our server. All credit card transactions are processed through our SSL secure server. You'll know the information is protected if the closed-lock symbol pops into view in the lower right- or left-hand corner of your screen while you are checking out. You can also verify secure pages by checking the address or URL listed on the location bar. If you spot an "s" after the "http" at the beginning of the address, you know that you're browsing in a secure environment.
We want to assure you that every purchase you make is a secure transaction. Once you are finished shopping and move on to our "checkout" area, you will be transferred to our secure server, which will encode your credit card information and deliver it only to us.
5. 110% Low Price Policy
sHeAngels.com offers low prices on everything we carry. If you should find a lower price from a legitimate competitor on an identical item we stock (including shipping, tax, etc), even if it's an "advertised special," we will meet or beat the competitor's price. To receive your discount, please contact us at support@sHeAngels.com. (This guarantee excludes closeouts, liquidations, store specific coupons or rebates, and clearance items. We do not match auction sites (e.g. ebay) or wholesale club prices in which there is a fee to join, such as a Wholesale distributors). sHeAngels will not price match orders placed previously or already received.
6. 30-Day Money-Back Guarantee
We want you to be completely satisfied with every item that you purchase online from sHeAngels.com. If you are not satisfied with an item that you have purchased from us, you may return the item within 30 days of the order date for a full refund of the purchase price, minus the shipping & handling fees. Please read our Return Policy for more information. (Any "Free Shipping" item returned will have the outbound freight charge deducted from the total return.)
7. Fast Service
Our goal is to ship out all customer orders that are in stock within 24 hours. In fact, most in stock orders placed before 1:00 PM EST are shipped out on the same business day.
8. Responsible and Accessible
Our customer service department answers emails within 24 hours or the next business day. Our goal is to answer all customers emails within the same business day. If you have any questions or comments, please send them to support@sHeAngels.com.
